Careers at Curious Universe
We are an equal opportunities employer with a flexible approach. Hiring the right team is of paramount importance to us so we work with all employees to ensure they can ‘Work Where they Work Best’. Our hybrid working solution allows us to cater to the different needs of our workforce whilst still providing outstanding service to our customers. Both yours and the business’s needs will be discussed at interview to reach a mutually beneficial working schedule.
We are always keen to hear from people wishing to work with us so please review our current job vacancies below.
Sales Support Assistant
Purpose of the Role
The role of Sales Support Assistant is to work with busy Sales Team to provide a high level of service to UK and International Accounts and help maximise sales and service levels. This role is an excellent entry level role within an exciting company and would benefit someone who thrives on being organised, proactive and enjoys problem solving.
Main responsibilities
- Providing excellent administrative and customer service support to a range of accounts.
- You will support with any pre-sale administration required, such as, but not limited to presentation grids, sending samples to customers worldwide via a variety of couriers and fulfilling image and marketing requests.
- You will be creating presentations for customer meetings that represent our products amazingly well.
- You will support the Sales Team with book and toy fairs, checking samples are available, ordering samples in, packing and shipping them to fairs globally.
- You will merchandise sample shelves in shared communal areas.
- You will collaborate with departments across the business to meet customer and sales requirements.
- You will be working as part of a small customer services team responsible for resolving customer enquires via phone, email and social media
Skills & Experience
- Confidence and good written & verbal communication
- Willingness to learn and flexibility
- Positive can-do attitude within a fast-changing environment
- A Team Player
- Computer literate with good Excel & Powerpoint
The role is full time working from our head office in Bath.